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 Solutions > Process Automation

Increase revenue and reduce costs by automating people-centric business processes with electronic forms. Streamline operations, enhance customer communications, and improve your organization's ability to comply with regulations. Adobe process automation solutions enable you to automate, manage, and track the processes and forms that capture critical data and extend the reach of core business applications.

With Adobe process automation — one of Adobe's Process Management Services — organizations can work with intelligent documents to:

  • Eliminate manual data entry and its associated costs with electronic forms for data collection, prepopulation, processing, and automated data extraction
  • Improve data accuracy with data validation and complex business logic and rules
  • Improve customer response and transaction cycle times with electronic forms
  • Extend forms and workflows outside the firewall to customers, constituents, partners, and suppliers
  • Automate forms and processes that integrate with any business system
  • Design complex, structured, and ad hoc workflows — online and offline

Adobe process automation solutions help you manage the information flow both within your organization and beyond to customers, partners, and suppliers. From constituent case management, to new banking account enrollment, to manufacturing supplier management, Adobe streamlines human-centric business processes.

  • Design and manage intelligent forms. With intelligent forms, you design once and deploy many times. Once created, the same form template and the intelligence it contains can be deployed in multiple formats — Adobe PDF, HTML, and XML — to users over virtually any medium or device: web, handheld, e-mail, CD-ROM, or kiosk. Build intelligence into any form template to perform calculations and validations and to enable database integration.
  • Provide online and offline access. Your employees can be online or offline and still fully participate in business processes. Workflows are extended outside the firewall to your customers, partners, and suppliers. Whether by paper, from the desktop, or via mobile device, your customers, partners, and constituents can always connect to your core business applications. So, customers can check order status, partners can update account information, and constituents can complete and submit forms prepopulated with personal data.
  • Integrate and automate processes. Complex workflows — such as output management, security protocols, and content conversion — are simplified and automated. Workflows are connected even when they span systems, documents, business rules, departments, and web services. People inside and outside the organization can participate in even the most complex workflows.
  • Mitigate risk with information assurance. Reduce the risk of extending your business processes beyond the firewall. By combining sophisticated solutions for document control, digital signatures, and document certification with the capabilities of leading security partners, Adobe helps your organization maintain control over how, when, and by whom your documents are accessed throughout their lifecycle.

The result? Streamlined business processes, improved productivity, and enhanced security. This is process automation, made better by Adobe.

 

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